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Urgent Orders

 

Urgent Orders: If you require your order to be processed sooner than the average processing time of 3 to 5 business days, i.e. urgently, please notify us by leaving a note during checkout. Anything similar to the following would suffice:

  • Please process my order urgently
  • This is an urgent order
  • Could you make this order urgent, please?

and then follow it up with an email which includes your name and order number to make sure that we have received your request.

We will email you confirming that we have received your request and whether or not it is possible to escalate your order to Urgent Status as well as the extra charges involved in priority processing. Please note that unless you receive an email confirming that we have escalated your order to Urgent Status and you have paid the extra charges, your order will be actioned in ordinary processing time, i.e. Not Urgent.

 

Read the rest of our Terms and Conditions here.